We have just used Steves company for our beautiful cat and I cannot recommend them highly enough.
Extremely professional, kind caring and attentive – a truly exceptional service!
 
Sue Balcombe
Feb 2022

My lovely springer spaniel, Thelma, died unexpectedly last month. I was shocked and grief-stricken. Luckily, a friend recommended Culm Valley Pet Cremation.

Diana and Steve could not have helped me more. I took Thelma to them very early in the morning and they were waiting for me. They were kind and understanding. Without any pressure they just gently led me through what was needed. I knew Thelma was in safe and sincere hands. Later that day, as I had asked, Steve brought Thelma’s ashes home to me. I wanted her home as soon as possible. Nothing was too much trouble.
 
It was a time when I didn’t think to ask what things cost. I just went with it. The price was fair and reasonable. Billing was dealt with with real honesty and integrity. I believe that this couple do this to offer a  personal service to people who are undone by the death of a beloved animal. They really do care.
 
Diana and Steve understood that time and I not only recommend them highly, I would like to thank them both for their kindness, their integrity and their support.
 
Lynn O’Connell
Feb 2022

Thank you so much to this company for their professional, thoughtful and tender way of caring for those last needs of our wonderful dog.

The casket and engraving were nicer than we could have imagined, the wildflower seeds were a lovely touch, and the way everything was in soft green envelopes and even the brown eco-bag for the casket – all done with such taste and such care.

Steven and Diana put so much thought into every little detail, and at the same time make it a personal experience, respecting and understanding that people love their animals as part of their families.

E & H
March 2022

When the final day came for our beautiful boxer boy, we wanted to be sure that he would have an individual cremation. From the moment we made contact with Steve and Diana at Culm Valley Pet Cremation Limited we knew we had found what we were looking for. Our thanks to Steve who guided us through all the options and gave us the opportunity to say an unhurried farewell in a private space. Our thanks for your professional service, filled with total understanding and kindness…

Janine and David Stedman
April 2022